VIVANOVA Technical Services LLC Privacy and Data Usage Policy

At VIVANOVA Technical Services LLC, your privacy and the security of your personal information are our top priorities. We are dedicated to protecting the data you entrust to us and ensuring that it is handled with the utmost care and confidentiality. This policy explains how we gather, utilize, and safeguard your information while also outlining your rights regarding the personal data we manage. Please read through this policy to understand how we manage your information as part of our commitment to providing you with exceptional service.

1. Client Information Collection

 

As part of the booking process, we collect essential information from our clients, including your name, address, phone numbers (both mobile and landline), and email address. This data is vital for facilitating smooth communication and ensuring the effective delivery and ongoing enhancement of our services.

2. Usage and Confidentiality of Data

 

The personal information you provide is strictly used to support and improve the services we offer at VIVANOVA Technical Services LLC. We are committed to keeping your data private and will solely disclose it to trusted partners and relevant UAE tax authorities when legally required. Your information will never be sold, rented, or disclosed to third parties without your clear consent.

3. Promotional and Service Updates

From time to time, VIVANOVA Technical Services LLC may reach out to you via email or SMS to share special offers, updates to our services, or changes to our privacy practices. You can choose to opt out of these communications if you prefer not to receive them.

4. Secure Payment Handling

When you make payments for our services on our website, your payment details are securely sent to our payment processor. VIVANOVA Technical Services LLC does not store any of your credit or debit card information unless you provide explicit consent.

5. Policy Changes

To ensure that we remain compliant with legal standards and best practices, VIVANOVA Technical Services LLC may occasionally update our Privacy Policy, Refund and Cancellation Policy, as well as our Terms & Conditions.

We recommend that clients regularly check these policies to stay informed of any changes. All updates will take effect on the date they are published on our website.